Online Help & FAQ

We have several resources and guides for players. Below are the answers to the most frequent questions we get to our call center.

Customer Service Phone Number and Email Address:
TOLL-FREE USA and Canada only
1 (800) 640-5088
Click to chat

Frequently Asked Questions

Presented below is a list of our most frequently asked questions. If you still have questions then please use e-mail or call us, and we will be happy to assist you.

What are your hours of operation?

We are open 24 hours a day, 7 days a week, year round. Call us or jump on live chat any time of day or night.

Is the money in my account U.S. Dollars?

Yes, once you login all figures displayed are in United States currency.

How do I contact the manager?

There is always a manager on duty to resolve any issues. Call (800) 640-5088 and ask for a manager.